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[ Trust ] Last updated November 8, 2026

Security

How to report a security vulnerability to Codygon, what to expect when you do, and how we protect the data in Tower and Anode.

Table of Contents

    Table of Contents

    Table of Contents

    If you believe you have found a security vulnerability in codygon.com, Tower or Anode, please tell us. We appreciate responsible reports and work with the people who send them to fix issues quickly.

    1. Report a Security Issue

    Email security@codygon.com with:

    • a description of the issue and the product or URL it affects;
    • the steps needed to reproduce it, with screenshots or a proof of concept if you have them;
    • what you believe an attacker could do with it; and
    • how we can contact you.

    Please do not include other people's personal data in your report.

    2. Testing Guidelines

    When you investigate an issue, please:

    • test only against accounts and data that belong to you;
    • not access, change or delete data that is not yours, and stop as soon as you reach someone else's data;
    • not run tests that could disrupt our services or other users, such as denial-of-service attacks, spam or high-volume automated scanning;
    • not use social engineering, phishing or physical attacks against our staff, offices or customers; and
    • give us reasonable time to fix the issue before you share it with anyone else.

    3. What to Expect

    • We acknowledge your report within 5 business days.
    • We keep you informed while we investigate and fix the issue.
    • Once it is fixed, and with your permission, we are happy to credit you for the report.

    We do not run a paid bug bounty programme and do not offer payment or other rewards for reports.

    Usually out of scope

    • Reports from automated scanners without a demonstrated, exploitable impact.
    • Missing security headers, cookie flags or email settings (such as SPF, DKIM or DMARC) without a working attack.
    • Clickjacking on pages with no sensitive actions.
    • Rate limiting or brute force on pages that do not handle accounts or data.
    • Vulnerabilities in third-party services we use, which should be reported to those vendors.

    4. How We Protect Data

    • Encryption: our website and products are served over HTTPS, and Tower encrypts data at rest and in transit.
    • Access control: Tower Enterprise includes single sign-on (SSO), role-based access control and audit logging.
    • Deployment options: Tower Enterprise can be deployed with on-premise components for organisations with data residency or confidentiality requirements.
    • Consent-based tracking: analytics and marketing tools on our website load only after you consent to them.

    Certifications

    We do not hold third-party security or compliance certifications, such as SOC 2 or ISO/IEC 27001, today. We build controls aligned with the standards our customers need, configure each deployment to the requirements of the customer's industry, and can pursue a specific certification when a customer requires it.

    For security questionnaires or documentation, email security@codygon.com.

    5. Privacy

    Our Privacy Policy explains how we handle personal data. For privacy requests or complaints, email privacy@codygon.com.

    Related

    Have questions about our policies?

    Our support team is here to help you understand our terms and privacy practices.

    Contact support

    Privacy Policy

    How we collect, use, and protect your information.

    Read policy

    Terms & Conditions

    The terms that govern use of our website and services.

    Read terms
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    Mumbai 400093, Maharashtra

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